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Why can't I Log In at Merrick Bank?Updated 12 hours ago

If you can’t log in to Merrick Bank, check your username/password or reset them via merrickbank.com/activate. Account locks may occur after multiple failed attempts—contact customer support. Ensure your browser is updated, or try the mobile app. For activation issues, visit merrickbank.com/activate before logging in.

  1. Check Credentials – Ensure your username and password are correct (case-sensitive).
  2. Reset Password – Click "Forgot Password?" on the login page or visit merrickbank.com/activate for help.
  3. Clear Browser Cache – Delete cookies/cache or try a different browser.
  4. Account Locked? – Wait 24 hours or call customer service.
  5. Activation Required? – New users must activate their card at merrickbank.com/activate first.
  6. Technical Issues – Check Merrick Bank’s system status or try the mobile app.

If issues persist, contact Merrick Bank support.

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